bloomex.ca Complaint

bloomex.ca Complaint

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Bloomex.ca missing flowers ,charged twice,quality nowhere near pics and detail on website


Bloomex.ca first of all they billed me twice.I ordered 24 roses 6 pink 6 orange 6 yellow 6 red the bouquet on there site looked beautiful .When flowers were received there was 17 red and 4 yellow total 21 roses.What a bizzare bouquet I was emberassed they were sent on my behalf.I phoned and they said there policy is if the flowers you order are out of season they can replace .So I guess it is red rose season a little bit of yellow rose season and not orange or pink season.I would not have ordered 17 red 4 yellow roses ridiculous.They said they would refund for the missing 3 roses (big deal) but then emailed me saying the shipper said that 24 were shipped so there is nothing they can do The lady (I use that term loosely ) I called on the phone at bloomex.ca simply hung up on me when I told her my concerns.Bloomex.ca hands down the most dishonest worst customer pleasing company I have EVER dealt with.thieves I'm hoping visa will get my money back


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