bloomex.ca Consumer Complaints All Reviews

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bloomex.ca Reviews

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  • Terrible service, fraudulent



    1. I was given to believe that since the order was called in on Thursday evening (May 14), next day delivery would not be possible. Furthermore, the address is suddenly not in your delivery area (when your records will show that I have had flowers delivered to the same place in the past). 2. Though refunded $5 for the erroneous charge of $14.99 for "next day delivery", I was then advised that this order would be delivered on Tuesday (May 19). 3. When I was unable to confirm the actual delivery of the flowers by evening, May 19, I called and spoke to your agent (Wendy),... More...
    (Delivery Services)
    nmccaffrey's Picture   nmccaffrey    0 Comments   Comments
  • Bloomex and Purolator



    Our father passed away Sept of 2014,it was a sad and hectic time for us, around 7 pm on thursday evening we arrived home from being out of town for the funeral,leaning against the front door was a sealed box! we opened it to find what had been beautiful yellow roses,(they were Dads favorite) The roses were Limp Wilted and Browning ,leaves and petals falling off! We are sure our daughter in law did not order a box of Limp ,Wilted and Browning Roses to show Sympathy for our Loss! I recommend that either Bloomex or Purolator ensure Correct care and delivery so sad and Grieving people are... More...
    (Delivery Services)
  • planter flower, bear and balloon delivery



    BEWARE OF BLOOMEX! I ORDERED PLANTER FLOWER BUT THEY SENT A CHEAP PLASTIC VASE AND MORE GREEN LEAVES THAN FLOWERS, THE TEDDY BEAR WAS 6 INCHES, BUT THEY ADVERTISED IT AS 8 INCHES BEAR.I PAID $ 90.00 SOMETHING. WHEN I CALLED THE CUSTOMER SERVICE SAYS JUST EMAIL THIS wecare@bloomex.ca..AND WE CAN REFUND THEM. BUT OF COURSE THEY DO NOT REFUND. OVERALL DO NOT TRUST THIS BLOOMEX.CA THEY ARE DECEIVING PEOPLE WHO ARE WILLING TO PAY ANY AMOUNT JUST TO MAKE THEIR LOVE ONES HAPPY. I AM DISGUSTED, DISAPPOINTED, DECEIVED, DISATISFIED .. DO NOT EVER TRUST BLOOMEX... More...
    (Delivery Services)
  • bloomex.ca terrible



    Ordered 2 sets of flowers for mothers day. Paid for delivery on Friday May 10th ahead of the rush. One set showed up dead on the following Monday and the second set did not show up until Tuesday and was also wilted and had a bunch of stems broken off. The second set was on its side on the front step - they did not even ring the doorbell...or stand the box up. terrible!! Now they will not issue a refund. More...
    (Delivery Services)
    crysblk's Picture   crysblk    0 Comments   Comments
  • Bloomex consumer complaints disatisfied reviews rip off, DISAPPOINTMENTS



    HIGHLY UPSET, DISAPPOINTED CUSTOMER I placed an order on Mother's Day, May 12th, 2013 for same day delivery. Bloomex charged me extra and nothing ever got delivered. My mom was going through a tough time that day and since I wasn't there, I really needed to send her a nice surprise to brighten her day. Nothing got delivered. I tried calling and live chatting on the 12th and 13th, but there were no responses. On May 14th, 2013, I got an email saying that the order that was supposed to be delivered on mother's day was 'in transit', tears rolled down my face. I... More...
    (Delivery Services)
    hermia49's Picture   hermia49    0 Comments   Comments
  • Crapy flowers made and sold from Bloomex Vancouver BC, Canada



    I demand a refund or same flowers as a website picture sending back to her!!!! I purchase flowers to my girlfriend,she had a birth day who is in Vancouver,British Columbia.The flowers look like crap,they are not the same like picture in website,so what left for customers if pictures not match with a real product.Haw you can make a choice ????? They show 5 big blooming Lilies with big flowers,actually it's a crapy,plain looking Lilies,with nondescript blossoms -I demand a refund for the humiliation caused in front of my girlfriend. My order number is #01403177 More...
    (Shopping, Chain Stores)
    go6ua's Picture   go6ua    0 Comments   Comments
  • flowers



    I will be trying to stop payment on my card. Ordred flowers for my mom's 87th birthday. They arrived late by a day and it was the incorrect selection. Also they had wilted and were sparse. They cost just over 100.00 and I could not get customer service for about 20 hours after realizing the error in date of delivery. When I got the operator on the live chat she did noithing to help but told me to wait until the NEXT day to see of they got deleivered. More...
    (Delivery Services)
    crissy2's Picture   crissy2    0 Comments   Comments
  • Scam Company



    I ordered a gift basket for my mother for mother's day, I wanted the basket delivered on May 7th. It never came. I called the company and there was a recording saying that all deliveries will be delivered by Sunday May 8th. My mother waited all day Sunday it never came. Not only she wasted her whole weekend, she never got her Mother's Day Present. I called the following morning to complain, the guy that answered was rude and could care less. He wanted to rush me off the phone so bad. Told me to file my complaint through email. would not let me talk to anyone at all! A few days... More...
    (Dry Cleaning, Laundry)
    rasengan's Picture   rasengan    0 Comments   Comments
  • buyer beware



    Ordered two bouquets of flowers for mothers day on the Thursday. Friday I received the confirmation in my email that by cc was charged and the order confirmed. On Mothers day happened to check email in morning to discover that another email was sent canceling the order. Although the website claims to have a live operator 24/7 i was told by an automated machine to call Monday morning if there was a problem with an order. Monday i called to speak with a woman named Romanda who rudely told me that they were too busy to fill the order, she told me there would be an investigation and they... More...
    (Delivery Services)
    brigit's Picture   brigit    0 Comments   Comments
  • Do Not Buy from Bloomex.ca



    Please do not buy from Bloomex.ca. I made the mistake in not reading their really poor reviews ahead of time. I was amazed to find many people unhappy with the service and product. Do not waste your money. Use more caution in how you puchase online. You could end up wasting your money. I bought a fruit basket. It was to be delivered the day I purchased. It did not get delivered until 3 days later. I found it on the doorstep when I went to visit my sick brother. The fruit was frozen and rotten. The customer service rep was irate and defensive. My brother is now left with frozen and... More...
    (Miscellaneous)
    sarina442's Picture   sarina442    1 Comments   Comments
  • Horrible Company



    Recently sent flowers to my 93 year old grandmother for valentine's day. Email confirmation came and stated they had been delivered, but my grandmother stated she never recieved anything. I attempted to contact the company and again they said someone from customer service would get back to me its now been two days no flowers and no phone call!!!!!!! Will never again deal with this company!!! More...
    (Delivery Services)
    nadinecram123's Picture   nadinecram123    0 Comments   Comments
  • Bloomex sucks



    I was not impresses at all with bloomex. I place my online order on dec 19th it was going to be a christmas present. I just received my order today. It is the 4th of Jan. The order looked nothing like the picture. And it was missing stuff. Every time I tried to phone them to talk to someone I wold get a machine. When someone did finally phone me back they told me they where sending an email to a customer representative and that they would call me back. I'm still waiting to hear from them. I will never do business with them again. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Alynn's Picture   Alynn    0 Comments   Comments
  • BloomEx



    Terrible company to deal with. I highly recommend you buy some where else. The order received was nothing like the pictures on their web site... I Ordered flowers for my mothers birthday from this company... never again!! The flowers showed up 3 days late. I was charged 99.00 for maybe 10.00 worth of flowers. According to their web site; "If you have any questions call us toll free at: 1-888-912-5666", where i only got a voice mail and no replies at all. I called their order line and was treated very poorly on the phone when i tried to explain my complaint, and hung up on.... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    holisticcoach's Picture   holisticcoach    0 Comments   Comments
  • THE WORST FLORIST EVER



    IF YOU ARE LOOKING TO ORDER FLOWERS ON LINE STAY AWAY FROM THIS SITE IT IS A SCAM. THEIR AGENTS ARE TOLD TO SAY THAT THEY DELIVER FLOWERS SAME DAY BUT THEY DONOT. THEY OVER CHARGE FOR THE FLOWERS AND WHEN YOUR ORDER ARRIVES IT WILL NOT BE WHAT YOU ORDERED AND THE QUALITY SUCKS. I ORDERED FLOWERS A WEEK AGO FROM THIS COMPANY AND IT WAS A HUGE MISTAKE THEY COST ME MONEY AND EMBARASSMENT.NEVER AGAIN! IF IT'S NOT FTD ITS not FOR ME..WHAT A SHAM !!! More...
    (Delivery Services)
    mannypak's Picture   mannypak    0 Comments   Comments
  • Fruit & Cheese Basket



    I called in my order as the person I was sending the gift to lives an hour out of Vancouver and I wanted an assurance that they would receive this birthday gift on time. I was told there would be no problem to deliver on the day I requested. 1) Sadly, the item was not delivered on the requested day. 2) Customer service said they called me to advise of the delay. There was no call; I have caller ID and I was available all day. I later did get an email however, apparently it was too late to change the order. 3) Item was delivered the next day when the recipient was away on vacation. 4)... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    hrmanager's Picture   hrmanager    1 Comments   Comments
  • not happy



    I ordered and paid for flowers to be delivered on the 29 of Dec. 08. I got an email stating that they had been delivered. They were not. On Jan 2 09 My friend finally got a call from a bank in Winfield Ab that her flowers were there and to come and pick them up, The flowers were frozrn solid. I paid for delivery to their residence, they were not delivered.............. I have tried to contact Bloomex to get this resolved but to not avail. They do not answer my emails and I cant get throu on the phone. I wish I had read all the complaints about Bloomex before I order and paid for the... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    bobcat's Picture   bobcat    1 Comments   Comments


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