bloomex.ca Reviews and Complaints

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bloomex.ca Reviews

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  • Terrible service, fraudulent



    1. I was given to believe that since the order was called in on Thursday evening (May 14), next day delivery would not be possible. Furthermore, the address is suddenly not in your delivery area (when your records will show that I have had flowers delivered to the same place in the past). 2. Though refunded $5 for the erroneous charge of $14.99 for "next day delivery", I was then advised that this order would be delivered on Tuesday (May 19). 3. When I was unable to confirm the actual delivery of the flowers by evening, May 19, I called and spoke to your agent (Wendy),... More...
    (Delivery Services)
    nmccaffrey's Picture   nmccaffrey    0 Comments   Comments
  • Bloomex and Purolator



    Our father passed away Sept of 2014,it was a sad and hectic time for us, around 7 pm on thursday evening we arrived home from being out of town for the funeral,leaning against the front door was a sealed box! we opened it to find what had been beautiful yellow roses,(they were Dads favorite) The roses were Limp Wilted and Browning ,leaves and petals falling off! We are sure our daughter in law did not order a box of Limp ,Wilted and Browning Roses to show Sympathy for our Loss! I recommend that either Bloomex or Purolator ensure Correct care and delivery so sad and Grieving people are... More...
    (Delivery Services)
  • planter flower, bear and balloon delivery



    BEWARE OF BLOOMEX! I ORDERED PLANTER FLOWER BUT THEY SENT A CHEAP PLASTIC VASE AND MORE GREEN LEAVES THAN FLOWERS, THE TEDDY BEAR WAS 6 INCHES, BUT THEY ADVERTISED IT AS 8 INCHES BEAR.I PAID $ 90.00 SOMETHING. WHEN I CALLED THE CUSTOMER SERVICE SAYS JUST EMAIL THIS wecare@bloomex.ca..AND WE CAN REFUND THEM. BUT OF COURSE THEY DO NOT REFUND. OVERALL DO NOT TRUST THIS BLOOMEX.CA THEY ARE DECEIVING PEOPLE WHO ARE WILLING TO PAY ANY AMOUNT JUST TO MAKE THEIR LOVE ONES HAPPY. I AM DISGUSTED, DISAPPOINTED, DECEIVED, DISATISFIED .. DO NOT EVER TRUST BLOOMEX... More...
    (Delivery Services)
  • definitely use again!!!



    A few days ago i sent a flower arrangement for my mom`s birthday. On delivery day i got a call from mom, she was very happy, said the flowers were nicely arranged and fresh. So you made me happy too - flowers were delivered in time and fresh- that was the main point of my order. And yesterday my mom sent me some birthday photos and i was very pleased when saw my flowers and they were exactly the same as in the picture that was displayed on website. I often use online shops and can see that sometimes received product is different from ordered one and that`s not good of course and i refuse... More...
    (Delivery Services)
    AJ70's Picture   AJ70    0 Comments   Comments
  • bloomex.ca terrible



    Ordered 2 sets of flowers for mothers day. Paid for delivery on Friday May 10th ahead of the rush. One set showed up dead on the following Monday and the second set did not show up until Tuesday and was also wilted and had a bunch of stems broken off. The second set was on its side on the front step - they did not even ring the doorbell...or stand the box up. terrible!! Now they will not issue a refund. More...
    (Delivery Services)
    crysblk's Picture   crysblk    0 Comments   Comments
  • Bloomex consumer complaints disatisfied reviews rip off, DISAPPOINTMENTS



    HIGHLY UPSET, DISAPPOINTED CUSTOMER I placed an order on Mother's Day, May 12th, 2013 for same day delivery. Bloomex charged me extra and nothing ever got delivered. My mom was going through a tough time that day and since I wasn't there, I really needed to send her a nice surprise to brighten her day. Nothing got delivered. I tried calling and live chatting on the 12th and 13th, but there were no responses. On May 14th, 2013, I got an email saying that the order that was supposed to be delivered on mother's day was 'in transit', tears rolled down my face. I... More...
    (Delivery Services)
    hermia49's Picture   hermia49    0 Comments   Comments
  • THANK YOU SO VERY MUCH !!!!!!!!



    I know what a busy time of year this is for your business, and I very much appreciate you fixing this unfortunate error for me. I had no idea that correcting my credit card number would have wiped out the earlier address selection, defaulting to the first in my address book (last one I sent to, I guess). I've always been a happy customer, and you've proven why. Thank you again. Arlene More...
    (Delivery Services)
    Arlene90's Picture   Arlene90    0 Comments   Comments
  • Crapy flowers made and sold from Bloomex Vancouver BC, Canada



    I demand a refund or same flowers as a website picture sending back to her!!!! I purchase flowers to my girlfriend,she had a birth day who is in Vancouver,British Columbia.The flowers look like crap,they are not the same like picture in website,so what left for customers if pictures not match with a real product.Haw you can make a choice ????? They show 5 big blooming Lilies with big flowers,actually it's a crapy,plain looking Lilies,with nondescript blossoms -I demand a refund for the humiliation caused in front of my girlfriend. My order number is #01403177 More...
    (Shopping, Chain Stores)
    go6ua's Picture   go6ua    0 Comments   Comments
  • flowers



    I will be trying to stop payment on my card. Ordred flowers for my mom's 87th birthday. They arrived late by a day and it was the incorrect selection. Also they had wilted and were sparse. They cost just over 100.00 and I could not get customer service for about 20 hours after realizing the error in date of delivery. When I got the operator on the live chat she did noithing to help but told me to wait until the NEXT day to see of they got deleivered. More...
    (Delivery Services)
    crissy2's Picture   crissy2    0 Comments   Comments
  • excellant service and value



    I wanted to buy flowers for a sister living in Calgary and immediately went online. Bloomex was the first site and had a 1/2 price deal - i think it was called growers choice or designer choice flowers. Basically they make the bouquet with whatever stock they happen to have alot of and sell them for 1/2 price - kinda like a soup of the day deal. Anyways I picked the middle sized one $30? and it turned out they sent her 2 dozen red roses!!! She was shocked (as I was I) - honestly I expected carnations or something else that is inexpensive. I would highly recommend Bloomex and I would... More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Scam Company



    I ordered a gift basket for my mother for mother's day, I wanted the basket delivered on May 7th. It never came. I called the company and there was a recording saying that all deliveries will be delivered by Sunday May 8th. My mother waited all day Sunday it never came. Not only she wasted her whole weekend, she never got her Mother's Day Present. I called the following morning to complain, the guy that answered was rude and could care less. He wanted to rush me off the phone so bad. Told me to file my complaint through email. would not let me talk to anyone at all! A few days... More...
    (Dry Cleaning, Laundry)
    rasengan's Picture   rasengan    0 Comments   Comments
  • buyer beware



    Ordered two bouquets of flowers for mothers day on the Thursday. Friday I received the confirmation in my email that by cc was charged and the order confirmed. On Mothers day happened to check email in morning to discover that another email was sent canceling the order. Although the website claims to have a live operator 24/7 i was told by an automated machine to call Monday morning if there was a problem with an order. Monday i called to speak with a woman named Romanda who rudely told me that they were too busy to fill the order, she told me there would be an investigation and they... More...
    (Delivery Services)
    brigit's Picture   brigit    0 Comments   Comments
  • Do Not Buy from Bloomex.ca



    Please do not buy from Bloomex.ca. I made the mistake in not reading their really poor reviews ahead of time. I was amazed to find many people unhappy with the service and product. Do not waste your money. Use more caution in how you puchase online. You could end up wasting your money. I bought a fruit basket. It was to be delivered the day I purchased. It did not get delivered until 3 days later. I found it on the doorstep when I went to visit my sick brother. The fruit was frozen and rotten. The customer service rep was irate and defensive. My brother is now left with frozen and... More...
    (Miscellaneous)
    sarina442's Picture   sarina442    1 Comments   Comments
  • Horrible Company



    Recently sent flowers to my 93 year old grandmother for valentine's day. Email confirmation came and stated they had been delivered, but my grandmother stated she never recieved anything. I attempted to contact the company and again they said someone from customer service would get back to me its now been two days no flowers and no phone call!!!!!!! Will never again deal with this company!!! More...
    (Delivery Services)
    nadinecram123's Picture   nadinecram123    0 Comments   Comments
  • Bloomex sucks



    I was not impresses at all with bloomex. I place my online order on dec 19th it was going to be a christmas present. I just received my order today. It is the 4th of Jan. The order looked nothing like the picture. And it was missing stuff. Every time I tried to phone them to talk to someone I wold get a machine. When someone did finally phone me back they told me they where sending an email to a customer representative and that they would call me back. I'm still waiting to hear from them. I will never do business with them again. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Alynn's Picture   Alynn    0 Comments   Comments
  • Bad Service



    Terrible company to deal with. I highly recommend you buy some where else. The order received was nothing like the pictures on their web site... I Ordered flowers for my mothers birthday from this company... never again!! The flowers showed up 3 days late. I was charged 99.00 for maybe 10.00 worth of flowers. According to their web site; "If you have any questions call us toll free at: 1-888-912-5666", where i only got a voice mail and no replies at all. I called their order line and was treated very poorly on the phone when i tried to explain my complaint, and hung up on.... More...
    (Holiday shopping reviews)
  • BloomEx



    Terrible company to deal with. I highly recommend you buy some where else. The order received was nothing like the pictures on their web site... I Ordered flowers for my mothers birthday from this company... never again!! The flowers showed up 3 days late. I was charged 99.00 for maybe 10.00 worth of flowers. According to their web site; "If you have any questions call us toll free at: 1-888-912-5666", where i only got a voice mail and no replies at all. I called their order line and was treated very poorly on the phone when i tried to explain my complaint, and hung up on.... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    holisticcoach's Picture   holisticcoach    0 Comments   Comments
  • THE WORST FLORIST EVER



    IF YOU ARE LOOKING TO ORDER FLOWERS ON LINE STAY AWAY FROM THIS SITE IT IS A SCAM. THEIR AGENTS ARE TOLD TO SAY THAT THEY DELIVER FLOWERS SAME DAY BUT THEY DONOT. THEY OVER CHARGE FOR THE FLOWERS AND WHEN YOUR ORDER ARRIVES IT WILL NOT BE WHAT YOU ORDERED AND THE QUALITY SUCKS. I ORDERED FLOWERS A WEEK AGO FROM THIS COMPANY AND IT WAS A HUGE MISTAKE THEY COST ME MONEY AND EMBARASSMENT.NEVER AGAIN! IF IT'S NOT FTD ITS not FOR ME..WHAT A SHAM !!! More...
    (Delivery Services)
    mannypak's Picture   mannypak    0 Comments   Comments
  • Bloomex.ca Valentine's day roses sent- thank you



    I ordered Valentine's day roses and truffles for my girlfriend. I wanted them delivered to her work. The flowers arrived today and she called to say them were amazing, and thanked me for the delicious chocolates which she shared with co-workers. I especially love the fact that a dozen roses and truffles cost me under $80- when I decided to search for florists in Calgary- I checked out all the florists sites, a dozen roses alone was $115.00!! Bloomex was the only one that had them for $51.99 including the vase! I was scared what type of quality would arrive, but they apparently... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Calgaryroses's Picture   Calgaryroses    1 Comments   Comments

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